Delivery scam guide
Courier and customs scam
Courier customs scams escalate from a fake parcel issue to police, CBI, or digital arrest pressure. Victims are threatened with legal action and asked to transfer money for verification.
Risk signal
Customs threat
Severity
critical
Group
Delivery
Common identifiers
Add identifiers that can be matched safely across reports, profiles, payments, and evidence without exposing unnecessary private data.
Phone number
Use the exact phone number shown by the scammer so CheckKaroo can link repeat signals and avoid weak matches.
Fake case ID
Use the exact fake case id shown by the scammer so CheckKaroo can link repeat signals and avoid weak matches.
Video call account
Use the exact video call account shown by the scammer so CheckKaroo can link repeat signals and avoid weak matches.
Bank account
Use the exact bank account shown by the scammer so CheckKaroo can link repeat signals and avoid weak matches.
Evidence to preserve
Keep proof in original form where possible. Screenshots help, but transaction IDs, URLs, timestamps, and chat context make moderation stronger.
Fake notice
Capture fake notice with date, time, sender, URL, or transaction context visible where possible.
Caller details
Capture caller details with date, time, sender, URL, or transaction context visible where possible.
Video call screenshot
Capture video call screenshot with date, time, sender, URL, or transaction context visible where possible.
Transfer proof
Capture transfer proof with date, time, sender, URL, or transaction context visible where possible.
First response
These steps reduce further loss and keep your report useful for review, banking escalation, platform reporting, and official complaints.
Disconnect immediately
Do this early: disconnect immediately helps reduce repeat contact, preserve proof, and keep escalation options open.
Call 1930 if money moved
Do this early: call 1930 if money moved helps reduce repeat contact, preserve proof, and keep escalation options open.
File official complaint
Do this early: file official complaint helps reduce repeat contact, preserve proof, and keep escalation options open.
Urgent money loss
If money was recently transferred, call 1930 first and raise a bank or payment-app dispute. Speed matters for fund-freeze attempts.
Privacy boundary
Do not upload OTPs, passwords, full card numbers, full Aadhaar, private documents, or unrelated intimate media. Use masked, relevant evidence whenever possible.
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