Utilities scam guide
Electricity bill scam
Electricity bill scams threaten immediate disconnection and direct victims to fake payment links, remote access apps, or fraudulent support numbers.
Risk signal
Disconnection threat
Severity
high
Group
Utilities
Common identifiers
Add identifiers that can be matched safely across reports, profiles, payments, and evidence without exposing unnecessary private data.
SMS sender
Use the exact sms sender shown by the scammer so CheckKaroo can link repeat signals and avoid weak matches.
Phone number
Use the exact phone number shown by the scammer so CheckKaroo can link repeat signals and avoid weak matches.
Payment link
Use the exact payment link shown by the scammer so CheckKaroo can link repeat signals and avoid weak matches.
Consumer number
Use the exact consumer number shown by the scammer so CheckKaroo can link repeat signals and avoid weak matches.
Evidence to preserve
Keep proof in original form where possible. Screenshots help, but transaction IDs, URLs, timestamps, and chat context make moderation stronger.
Disconnection SMS
Capture disconnection sms with date, time, sender, URL, or transaction context visible where possible.
Fake link
Capture fake link with date, time, sender, URL, or transaction context visible where possible.
Caller details
Capture caller details with date, time, sender, URL, or transaction context visible where possible.
Payment proof
Capture payment proof with date, time, sender, URL, or transaction context visible where possible.
First response
These steps reduce further loss and keep your report useful for review, banking escalation, platform reporting, and official complaints.
Use official utility app/site
Do this early: use official utility app/site helps reduce repeat contact, preserve proof, and keep escalation options open.
Do not install APKs
Do this early: do not install apks helps reduce repeat contact, preserve proof, and keep escalation options open.
Report fake payment link
Do this early: report fake payment link helps reduce repeat contact, preserve proof, and keep escalation options open.
Urgent money loss
If money was recently transferred, call 1930 first and raise a bank or payment-app dispute. Speed matters for fund-freeze attempts.
Privacy boundary
Do not upload OTPs, passwords, full card numbers, full Aadhaar, private documents, or unrelated intimate media. Use masked, relevant evidence whenever possible.
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