Finance scam guide

Insurance policy fraud

Insurance scams impersonate agents, insurers, or regulators and demand processing fees for bonuses, maturity claims, policy revival, or claim settlement.

Risk signal

Policy claim

Severity

medium

Group

Finance

Common identifiers

Add identifiers that can be matched safely across reports, profiles, payments, and evidence without exposing unnecessary private data.

01

Agent phone

Use the exact agent phone shown by the scammer so CheckKaroo can link repeat signals and avoid weak matches.

02

Policy number

Use the exact policy number shown by the scammer so CheckKaroo can link repeat signals and avoid weak matches.

03

Payment account

Use the exact payment account shown by the scammer so CheckKaroo can link repeat signals and avoid weak matches.

04

Email

Use the exact email shown by the scammer so CheckKaroo can link repeat signals and avoid weak matches.

Evidence to preserve

Keep proof in original form where possible. Screenshots help, but transaction IDs, URLs, timestamps, and chat context make moderation stronger.

01

Policy claim message

Capture policy claim message with date, time, sender, URL, or transaction context visible where possible.

02

Fake letter

Capture fake letter with date, time, sender, URL, or transaction context visible where possible.

03

Payment proof

Capture payment proof with date, time, sender, URL, or transaction context visible where possible.

04

Caller details

Capture caller details with date, time, sender, URL, or transaction context visible where possible.

First response

These steps reduce further loss and keep your report useful for review, banking escalation, platform reporting, and official complaints.

01

Contact insurer official support

Do this early: contact insurer official support helps reduce repeat contact, preserve proof, and keep escalation options open.

02

Do not pay bonus release fees

Do this early: do not pay bonus release fees helps reduce repeat contact, preserve proof, and keep escalation options open.

03

Report fake agent

Do this early: report fake agent helps reduce repeat contact, preserve proof, and keep escalation options open.

Urgent money loss

If money was recently transferred, call 1930 first and raise a bank or payment-app dispute. Speed matters for fund-freeze attempts.

Privacy boundary

Do not upload OTPs, passwords, full card numbers, full Aadhaar, private documents, or unrelated intimate media. Use masked, relevant evidence whenever possible.