Marketplace scam guide

Marketplace seller fraud

Marketplace seller fraud happens on classifieds, social commerce, resale platforms, or independent stores. Common tactics include advance booking, fake courier receipts, and unrealistic discounts.

Risk signal

Fake seller

Severity

medium

Group

Marketplace

Common identifiers

Add identifiers that can be matched safely across reports, profiles, payments, and evidence without exposing unnecessary private data.

01

Seller profile

Use the exact seller profile shown by the scammer so CheckKaroo can link repeat signals and avoid weak matches.

02

Phone number

Use the exact phone number shown by the scammer so CheckKaroo can link repeat signals and avoid weak matches.

03

UPI ID

Use the exact upi id shown by the scammer so CheckKaroo can link repeat signals and avoid weak matches.

04

Listing URL

Use the exact listing url shown by the scammer so CheckKaroo can link repeat signals and avoid weak matches.

Evidence to preserve

Keep proof in original form where possible. Screenshots help, but transaction IDs, URLs, timestamps, and chat context make moderation stronger.

01

Listing screenshots

Capture listing screenshots with date, time, sender, URL, or transaction context visible where possible.

02

Chat

Capture chat with date, time, sender, URL, or transaction context visible where possible.

03

Payment proof

Capture payment proof with date, time, sender, URL, or transaction context visible where possible.

04

Courier details

Capture courier details with date, time, sender, URL, or transaction context visible where possible.

First response

These steps reduce further loss and keep your report useful for review, banking escalation, platform reporting, and official complaints.

01

Use platform escrow when possible

Do this early: use platform escrow when possible helps reduce repeat contact, preserve proof, and keep escalation options open.

02

Report seller profile

Do this early: report seller profile helps reduce repeat contact, preserve proof, and keep escalation options open.

03

Preserve listing URL

Do this early: preserve listing url helps reduce repeat contact, preserve proof, and keep escalation options open.

Urgent money loss

If money was recently transferred, call 1930 first and raise a bank or payment-app dispute. Speed matters for fund-freeze attempts.

Privacy boundary

Do not upload OTPs, passwords, full card numbers, full Aadhaar, private documents, or unrelated intimate media. Use masked, relevant evidence whenever possible.