Payments scam guide

Subscription and autopay scam

Subscription scams hide recurring payments, misuse UPI autopay mandates, or create fake cancellation support flows that steal payment data.

Risk signal

Mandate abuse

Severity

medium

Group

Payments

Common identifiers

Add identifiers that can be matched safely across reports, profiles, payments, and evidence without exposing unnecessary private data.

01

Merchant name

Use the exact merchant name shown by the scammer so CheckKaroo can link repeat signals and avoid weak matches.

02

Mandate ID

Use the exact mandate id shown by the scammer so CheckKaroo can link repeat signals and avoid weak matches.

03

UPI ID

Use the exact upi id shown by the scammer so CheckKaroo can link repeat signals and avoid weak matches.

04

Support URL

Use the exact support url shown by the scammer so CheckKaroo can link repeat signals and avoid weak matches.

Evidence to preserve

Keep proof in original form where possible. Screenshots help, but transaction IDs, URLs, timestamps, and chat context make moderation stronger.

01

Mandate approval

Capture mandate approval with date, time, sender, URL, or transaction context visible where possible.

02

Recurring debit

Capture recurring debit with date, time, sender, URL, or transaction context visible where possible.

03

Cancellation chat

Capture cancellation chat with date, time, sender, URL, or transaction context visible where possible.

04

Merchant page

Capture merchant page with date, time, sender, URL, or transaction context visible where possible.

First response

These steps reduce further loss and keep your report useful for review, banking escalation, platform reporting, and official complaints.

01

Revoke mandates

Do this early: revoke mandates helps reduce repeat contact, preserve proof, and keep escalation options open.

02

Dispute unauthorized charges

Do this early: dispute unauthorized charges helps reduce repeat contact, preserve proof, and keep escalation options open.

03

Use official cancellation flow

Do this early: use official cancellation flow helps reduce repeat contact, preserve proof, and keep escalation options open.

Urgent money loss

If money was recently transferred, call 1930 first and raise a bank or payment-app dispute. Speed matters for fund-freeze attempts.

Privacy boundary

Do not upload OTPs, passwords, full card numbers, full Aadhaar, private documents, or unrelated intimate media. Use masked, relevant evidence whenever possible.