Government scam guide

Tax refund scam

Tax refund scams impersonate tax departments or consultants and direct users to fake refund forms, APKs, or links that collect PAN, bank details, passwords, or OTPs.

Risk signal

Refund lure

Severity

high

Group

Government

Common identifiers

Add identifiers that can be matched safely across reports, profiles, payments, and evidence without exposing unnecessary private data.

01

Email

Use the exact email shown by the scammer so CheckKaroo can link repeat signals and avoid weak matches.

02

SMS

Use the exact sms shown by the scammer so CheckKaroo can link repeat signals and avoid weak matches.

03

Refund URL

Use the exact refund url shown by the scammer so CheckKaroo can link repeat signals and avoid weak matches.

04

Bank account

Use the exact bank account shown by the scammer so CheckKaroo can link repeat signals and avoid weak matches.

Evidence to preserve

Keep proof in original form where possible. Screenshots help, but transaction IDs, URLs, timestamps, and chat context make moderation stronger.

01

Refund message

Capture refund message with date, time, sender, URL, or transaction context visible where possible.

02

Fake portal URL

Capture fake portal url with date, time, sender, URL, or transaction context visible where possible.

03

Submitted form

Capture submitted form with date, time, sender, URL, or transaction context visible where possible.

04

Transaction alerts

Capture transaction alerts with date, time, sender, URL, or transaction context visible where possible.

First response

These steps reduce further loss and keep your report useful for review, banking escalation, platform reporting, and official complaints.

01

Use official tax portal only

Do this early: use official tax portal only helps reduce repeat contact, preserve proof, and keep escalation options open.

02

Do not share OTPs

Do this early: do not share otps helps reduce repeat contact, preserve proof, and keep escalation options open.

03

Change credentials if submitted

Do this early: change credentials if submitted helps reduce repeat contact, preserve proof, and keep escalation options open.

Urgent money loss

If money was recently transferred, call 1930 first and raise a bank or payment-app dispute. Speed matters for fund-freeze attempts.

Privacy boundary

Do not upload OTPs, passwords, full card numbers, full Aadhaar, private documents, or unrelated intimate media. Use masked, relevant evidence whenever possible.